Our Return/Exchange/Refund Policy is super simple. If you don’t like the product, return it for an equal value exchange or a full refund! Obviously, we cannot make the policy last forever, so we put some modest restrictions on the timing, they are:
- Any supplements bought (e.g. Breathe Now) can be returned within 30 days of delivery for an exchange or a full refund.
Anything else bought can be returned within 15 days of delivery for an exchange or a full refund.
The only exception to this policy is Gift Cards which we cannot offer a refund on (sorry…)
Oh, one more thing…
Occasionally we do offer a buy one-get-one half off deal on many items and we have to cover this. If you return an item that you received this discount on one of two scenarios will happen.
- If you are returning the second discounted item, you will receive the discounted amount.
- If you are returning the item you paid full price for, but this qualified you to receive a discount on a second item, you will receive the full price you paid less the discount applied to the second item.
It’s that simple, no lawyer weasel words or small print…
If you need to return something just use the link below and complete the form that comes up. One of our team will get with you very shortly to process your return, exchange or refund.
If you have any questions at all please contact us at Support@SHEis.com.
Thank you for your business!
President and Co-Founder
She is Online, LLC